The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions

★★★★★ 4.1 87 reviews

US$8.27
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Management number 231844358 Release Date 2026/06/18 List Price US$8.27 Model Number 231844358
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Call centres have become the crucial front line for managing customer relationships. This book covers a range of call center terminology. It explains relevant terms, and provides the call center manager with a quick reference that covers the technology and operational issues that come up in running and improving a call center. Read more

ASIN B0D59847D4
XRay Not Enabled
ISBN13 978-1040160664
Edition 3rd
Language English
File size 1.6 MB
Page Flip Enabled
Publisher CRC Press
Word Wise Not Enabled
Print length 231 pages
Accessibility Learn more
Screen Reader Supported
Publication date January 3, 2002
Enhanced typesetting Enabled

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